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Shipping Information
How to return
Returns Address
Distance Selling Regulations
Faulty or Wrong Item or part of order is missing
Damaged Delivery
Exchange In-Store
Return Postage
Shipping Information
Please see our chart for all postal and shipping charges, both UK and International, together with carriers used, delivery schedules and prices.
Most goods we aim to process same day, but due to any circumstances that arise beyond our control, any delay should be no longer 1-3 days. We will notify you of this.
We ship all goods Monday – Friday (working week) and some orders will be sent Saturday morning. We use Interlink Express as our carriers and shipping (after it leaves us) is next day between 8am to 3pm We need your mobile Number as we use a service with Interlink whereby they will text you the approximate delivery time for your parcel and if inconvenient you can re arrange direct with them by text.. Please note all public holidays and bank holidays are excluded from the above timescales.
All deliveries must be signed for. If you are not in when your parcel is delivered, the carrier will leave a card stating that the delivery has been attempted. The card will also leave instructions as to what has happened to your package. Should any item be returned to us as a result of failed delivery, you will be charged for added delivery charges.
Expensive or heavier items will be sent by special delivery method or via a courier at no extra charge. We will contact you to arrange this.
| SHIPPING RATES : UK |
| UK Orders over £100 free of charge |
| Weight | Rate | Delivery | Carrier |
| 0 to 1 kg | £5.00 | Next Day by 3pm | Interlink Express |
| 1.1 to 5 kg | £6.00 |
| 5.1 to 10 kg | £8.00 |
| SHIPPING RATES : EUROPE |
| Weight | Rate | Delivery | Carrier |
| 0 to 1 kg | £9.50 | 2 to 5 days | Post Office |
| 1.1 to 1.5 kg | £11.50 |
| 1.51 to 2 kg | £15.00 |
| SHIPPING RATES : REST OF THE WORLD |
| Weight | Rate | Delivery | Carrier |
| 0 to 1 kg | £13.00 | 7 to 14 days | Post Office |
| 1.1 to 1.5 kg | £17.00 |
| 1.51 to 2 kg | £20.00 |
If you are not completely satisfied with your purchase, you may return products within 14 days of receipt. A copy of your order documentation must be enclosed. This will enable us to deal more swiftly with your return.
How to return
Contact us by e-mail at returns@jingoclothing.com to tell us that you wish to return a product, quoting your name, address and order reference number, and reason for return. We will issue a returns authorisation number (RAN) and e-mail you the details. The RAN must be written on the copy order returned with your product. Please do not return any items without a valid RAN.
Goods must be in their original condition, complete with original packaging, swing tags, price tags and barcodes (please also see section - Trying On Garments). No goods must have been used. We cannot accept back any items that have been noticeable worn, used, washed, tumble dried, ironed or damaged in any way.
Any delivery costs incurred in returning unwanted items are the responsibility of the customer. We recommend that you send by recorded delivery (and insure for the full value and against loss or damage) so that a member of our staff has to sign for the parcel when we receive it back. We cannot take any responsibility for any returned goods while they are in the postal system or until a member of Jingoclothing.com staff has signed for receipt of the delivery.
Delivery charges are not refundable unless you have received a faulty or wrong item.
Products of high value should always be fully insured for your protection.
Upon examination a full refund will be issued to the value of the product. Please allow 2 working days from receipt of a return for us to process a refund. Once a refund is processed you will receive an e-mail from us confirming this. The e-mail will be sent to the address used for your order confirmation e-mail. After receiving this e-mail please allow for a further 5-10 working days for the refund to be credited to your account. This timeframe is dictated by your bank or card issuer and is outside of our control.
Your refund will be credited to the original card which you used to make your original purchase.
If, however, you require a different product, colour, size etc you will need to place a New Order online and return the original for a refund (see section on Need a different product/colour/size).
In all cases within the returns policy above, your statutory rights are not affected.
Returns Address
Returns Department (RAN)
Jingoclothing.com
11 St Peters Street
Hereford
HR1 2LE
United Kingdom
Distance Selling Regulations
We adhere to the UK distance selling regulations; you have a right to cancel your order for any item purchased through our website. This does not apply to any item that had been personalised or specifically made for you.
You may cancel your order if you e-mail us immediately after placing your order, so that we do not process or dispatch any goods.
You may return products within 14 days of receipt if you are not completely satisfied. Your statutory rights are not affected.
Faulty or Wrong Item or part of order is missing
If you receive an item that is faulty, or is not what you originally ordered please e-mail care@jingoclothing.com quoting your order number and your name and address, details of the product and reasons for return. At this point, please also inform us if you require a refund or a replacement. We will e-mail you back with a Returns Authorisation Number (RAN) and advise how to proceed with the return.
If part of your order is missing we will investigate the matter further. Please note that your order will have been processed and checked and packed by a maximum of 2 different staff to ensure human error and mistakes are minimal.
Damaged Delivery
In the event of a damaged delivery, please e-mail care@jingoclothing.com and we will contact you advising how to proceed with the return.
Exchange In-Store
You may exchange non-faulty items for other JingoClothing.com items to the same value in either of our 2 stores within 14 days of receipt.
Any item being exchanged must be accompanied with all swing tags, price tags and barcodes and original packaging along with a copy of your original order.
No refunds can be transacted in store. If a refund is required for unwanted goods, you must follow the returns policy procedure and return to the correct address as listed. Any refund given is linked to a completely separate system than the one operated in the stores.
Return Postage
Any delivery costs incurred in returning unwanted item are the responsibility of the customer. We recommend that you send by insured, recorded delivery. Please also see How To Return section. Delivery charges for items sent to you are non-refundable unless the item is faulty or you have received a wrong item.
Products of high value should always be insured for your protection.
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This classic British clothing brand burst to life around the success of the No.1 British tennis player of the 1930's, Fredrick John Perry. As the understated laurel motif is inherited with ease and acceptance through generations, the ever-evolving Brit-pop & rock culture has allowed this revered brand to continue to re-invent its
contemporary relevance today, whilst still retaining its timeless image. Fred Perry is British a classic!
From the original home in the Scottish Borders' town of Hawick, Lyle & Scott has built a reputation as a high quality brand with a 130 year history in the design of quality knitwear. From early collaborations with Christian Dior to clothing some of the world's golfing greats, Lyle & Scott has long been a brand with true authenticity, heritage and expertise recognised throughout the world. As the brand evolves, Lyle & Scott is recognised as a leader in men's retail fashion and combines this position with a solid authority and presence within the golfing sector.
With the help of Mike Ternosky and Erin Wignall, Obey Clothing continues to spread Shepard Fairey's message through Men's and Woman's sportswear fashion and one-of-a-kind accessories. Every Obey Clothing designed piece is cleverly thought out, attracting people of all genres and ages, reminding them of the days when "style" was a one syllable word. Men's and Woman's Obey T's, sweats, knits, Obey denim, belts, wallets and military inspired jackets and caps are all examples of what we are known for. Season after season, Obey Clothing has progressed into a brand that holds a huge amount of content and depth.
Folk is a casual menswear brand born in 2001 in London. Folk�s about making clean, honest understated garments with a meticulous eye for colour, fabric selection and design detail. They create simple everday clothing with subtle, innovative and sometimes playful detailing.
Penfield was established in Masssachusetts in 1975 and have built a reputation for making the highest quality down filled jackets, fleece and outwear. These garments are made by people who know and love the outdoors. Fashion, function, practicality and durability are the key elements incorporated into every design they produce
In 1963 Ben Sherman begins producing his iconic shirts from a small factory in Brighton to the soundtrack of The Beatles, The Troggs and The Kinks. Mods, skinheads and Rockers have taken over the nation and the Ben Sherman button-downs instantly becomes the signature fashion essential. A year later Ben Sherman opens the Carnaby Street store. To date Ben Sherman still ticks all the boxes when it comes to great British heritage styling
For 120 years, Carhartt has manufactured premium workwear known for exceptional durability, comfort, quality of construction, and fit that you can feel in the fabrics and see in he performance. Expanding the line from the traditional outerwear pieces, Carhartt now offers a complete product line for warm and cold weather alike that includes jeans and work pants, shirts, sweats, shorts, tee's and accessories. A variety of features such as premium fabrics, rugged construction, and comfortable fit are just some of the hallmarks of Carhartt.
Cast Iron is a Dutch brand aimed at the fashion conscious young aspiring male that wants to stand out from the crowd. The collection is the ultimate of mixing jeans and tailored clothing. Handcrafted vintage denims, hand washed trousers, tailored jackets and shirting are all part of a unique clothing collection with a strong emphasis on attention to detail.The prominent theme running throughout the collection is Turquoise, this is used on rivets, jeans-buttons, snap-fasteners, taping and stitching details.
Cheap Monday started out in 2004 in stokholm, sweden. The brand was started, for those looking for a fashionable pair of jeans, but with a much more reasonable price. In 2005 the cheap monday label was developed into a full scale collection and was extended from the originall outlet to all across sweden and abroad. It can now be found in over 2000 stores across 40 countries worldwide. On trend and in budget!
Chunk is a London based street wear label which was launched in 2001 with a range of T-shirts featuring the classic Haynes car illustrations. As well as producing Chunk original designs we also work with some great licenses, which include Star Wars, Marvel Comics, Hanna Barbera, Danger Mouse and Teenage Mutant Ninja Turtles. Chunk's ethos has always been to produce great designs on quality garments. There designs have a distinctly nostalgic appeal, featuring on ball subject matters combined with emotive and often quirky graphics.
Shown for the first time in August 2004, Dr Denim Jeansmakers unveiled a new Swedish interpretation of fashion denim. Dr Denim Jeansmakers is a genuine small-scale family business, run by Johannes, Alexander and Morten, hoping to serve you with a good pair of jeans. What sets the brand apart is the combination of innovation and a completely
open and distinctly Swedish mind about design, as well as the love and care that goes into the details. And the price level, of course.
Classic British sports brand, with the ever popular shoulder bag!!
Established in Japan 1947.Mr Tsunemi had a passion for denim, which inspired him to import them directly from the United States as no denim was manufactured in Japan at that time. In 1951 domestically manufactured denim was available for the first time in Japan. This product was expensive and of inferior quality compared to its American
counterparts. Mr Tsumeni was driven to create his own denims, with greater sophistication in fits and washes. Edwin is an authentic denim brand priding itself on innovation and craftsmanship, utilising exclusive fabrics and fabrication, unique technology, hand wash processes, and continual progression in design and fit.
At a time when the media was transfixed with the emergence of Punk, the Farah Slack was assimilated into British youth culture when a whole generation of young men - from mods and skins to the Jamaican �Stickmen� � created regional fashion trends. Dressed in smart-casual clothing, the look spread and became firmly entwined within The Casual Scene. Farah although started in Texas, holds its own in mens British heritage wear.
Fly53 was born in the mid 90s from a limited series t-shirt collection, FLY53 has grown into one of the most innovative street fashion labels in the UK. They produce the very best wearable and original garments. Staying true to its heritage, the brand continues to collaborate with musicians and artists, injecting integrity, creativity and quality into an increasingly bland corporate market.
Folk is a casual menswear brand born in 2001 in London. Folk�s about making clean, honest understated garments with a meticulous eye for colour, fabric selection and design detail. They create simple everday clothing with subtle, innovative and sometimes playful detailing.
Franklin & Marshall clothing is based on true vintage, college and American culture with references to the 1950's and 1970's. Franklin & Marshall menswear is distinctive and goes back to the founding of Franklin & Marshall college in 1787 in Lancaster, USA.
This classic British clothing brand burst to life around the success of the No.1 British tennis player of the 1930's, Fredrick John Perry. As the understated laurel motif is inherited with ease and acceptance through generations, the ever-evolving Brit-pop & rock culture has allowed this revered brand to continue to re-invent its
contemporary relevance today, whilst still retaining its timeless image. Fred Perry is British a classic!
Gio-Goi emerged from the dance revolution which swept over britain in the 80's and 90's, and soon became the label key influential figureheads in the music and media industries wanted to wear, with the likes of the happy mondays, blur and oasis as their ambassadors. A new brand with style and credibility for those in the know; Gio-Goi was born
Henri Lloyd was founded in 1963 in Manchester England by MBE Henri Strzelecky. He started a company that was dedicated to protection through technical innovation in wet weather gear. As the company began to grow they started to supply clothing to yachting crews, one of which was the yacht Maiden in 1989. They were the first all female crew to sail around the world. In 1997 Henry Lloyd supplied clothing to five out of the nine boats competing in the Volvo Ocean Race and today they sponsor the British stars Ben Ainsley and Shirley Robinson.
Born one rainy day in Paris in 1965, K-Way is credited with the launch of the first windbreaker a perfectlywaterproof jacket that cleverly folded away into a small pocket bag and tied around the waist. By 1970 some essential design tweaking made sure the brand was well on its way to being a must-have. Cutting-edge fabrics and cool colourways have ensured it as a unique purchase.
The name KANGOL comes from silk, Angora, and Wool. The Kangol kangaroo evolved in America where young people were asking for Kangaroo caps instead of Kangol caps. Founded in 1938, Kangol became major beret suppliers to the armed services during WWII. With a firm grip on the hat industy, and with other lines, KANGOL remains a fresh label.
During the development of fair trade coffee and fruit, Dutch NGO solidaridad discovers cotton to be harmful for people and the environment. In the year 2000 they start developing organic cotton in Peru and introducing it to the fashion industry. None of the big jeans brands are interested in using organic cotton. Solidaridad decides starting its own fashion brand. Kuyichi, a style conscious jeans brand is launched in 2001, based in the the Netherlands.
Henry David Lee set up the HD Lee Mercantile Co in Kansas, 1889 specialising in the sale of fine goods, soon moving into the production of denim dungarees, overalls and loco jackets. In 1924 Lee released the 101B Cowboy jeans, the first denim trouser specifically designed for cowboys and rodeo riders, followed by the 101Z in 1926, the first ever zip-fly jeans. In 1944 they re branded the cowboy range as Lee Riders and introduced the famous Lazy-S stitching on the back pockets. Today, Lee are still going strong as one of the world's leading denim brands. Full of heritage!
Iconic, enough said!
Luke is an independently owned, design led UK mens fashion brand with a tight distribution policy, and is only found in selected stores. Luke, has firmly established itself as a core forward order brand both in the UK & overseas, being recognised for its edgy, detailed and ultimately practical interpretation on contemporary menswear. Taking inspiration from all the people that surround him, Luke's range has all the components of the modern lad, a gentleman, a working class hero & a bit of a rogue.The collections are always created for every social need, equally at home in the city bar scene, on the terraces or in the pub.
From the original home in the Scottish Borders' town of Hawick, Lyle & Scott has built a reputation as a high quality brand with a 130 year history in the design of quality knitwear. From early collaborations with Christian Dior to clothing some of the world's golfing greats, Lyle & Scott has long been a brand with true authenticity, heritage and expertise recognised throughout the world. As the brand evolves, Lyle & Scott is recognised as a leader in men's retail fashion and combines this position with a solid authority and presence within the golfing sector.
With the help of Mike Ternosky and Erin Wignall, Obey Clothing continues to spread Shepard Fairey's message through Men's and Woman's sportswear fashion and one-of-a-kind accessories. Every Obey Clothing designed piece is cleverly thought out, attracting people of all genres and ages, reminding them of the days when "style" was a one syllable word. Men's and Woman's Obey T's, sweats, knits, Obey denim, belts, wallets and military inspired jackets and caps are all examples of what we are known for. Season after season, Obey Clothing has progressed into a brand that holds a huge amount of content and depth.
Penfield was established in Masssachusetts in 1975 and have built a reputation for making the highest quality down filled jackets, fleece and outwear. These garments are made by people who know and love the outdoors. Fashion, function, practicality and durability are the key elements incorporated into every design they produce
PRPS is a top-end American denim collection. Admired by fashionistas and denim connoisseurs alike these jeans are crafted in Japan from the finest organic African cotton. The styling is uniquely American and concentrates on detail and fit! The brand motto 'bruised never broken' rings true, these denims will last a life
Stone Island, distinctive Italian design since 1982. The original designer was Massimo Osti, famous for the unique use of innovative fabric, coupled with functional design, first in outerwear and then evolving into the complete collection of today. The outerwear, especially in winter season, is truly superb and has made the brand famous, so much so that it is collected by a growing group of die hard fans. To this end, limited edition garments created each season, which are produced in small runs, boxed with numbered certificates or badges. Stone Island can be recognised by it's unique button on logo, which gives the wearer the option to adopt a low profile by removing the badge. There are many products that fall into the category of a design classic, and any two-piece Stone Island winter jacket must stake a claim in the outerwear department.
WeSC (WE are the Superlative Conspiracy), is a Swedish street fashion brand founded in 1999, for intellectual slackers. WeAretheSuperlativeConspiracy symbolizes what WeSC as a company represents; a group, a family of good and competent people working towards the same ideal and goals.
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